CornerCapture

Help Center

Quick answers to common questions. Can't find what you need? Email us and a real person will reply.

Contact support
Email hi@cornercapture.com. We usually reply within one business day.

Getting started

How do I sign up?

Choose the Simple plan on our pricing section and complete checkout. You'll then get an email to set up your account, and you can sign in at app.cornercapture.com.

How do I sign in?

Go to app.cornercapture.com and use the email address you subscribed with. If you forgot your password, use the reset link on the sign-in page.

How do I create my first widget?

In your dashboard, create a new widget, then record a video in the browser or upload one you already have. Customize colors, size, position and buttons, then save.

How do I add the widget to my website?

Copy the embed code from your widget's install settings and paste it into your site, just before the closing </body> tag or in your site builder's "custom code" or "header/footer scripts" area. This works with WordPress, Shopify, Wix, Squarespace, Webflow and most other platforms.

Using CornerCapture

How do I collect video reviews?

Turn on the reply or review option for your widget. Visitors can then record a video, audio or text message from your site, and you'll see it in your dashboard.

What video formats can I upload?

Common formats like MP4 and MOV work best. Vertical (portrait) videos look best in the widget bubble. Keep greeting videos short, around 15 to 60 seconds.

Can I show the widget only on certain pages?

Yes. Use the page targeting settings for your widget to choose which pages it appears on, or only add the embed code to the pages you want.

Can I share a video outside my website?

Yes. Each video has a shareable link you can send by email, text or social media.

Billing

How much does it cost?

The Simple plan is $9/month, billed monthly through Stripe.

How do I cancel?

Email hi@cornercapture.com from your account email and we'll cancel your subscription. You keep access until the end of your current billing period.

Do you offer refunds?

Payments are generally non-refundable, but if something went wrong, email us and we'll do our best to help. See our Terms for details.

Privacy & data

Who owns the videos and messages I collect?

You do. See our Terms and Privacy Policy.

How do I delete my data?

You can delete videos and messages from your dashboard at any time. To delete your whole account, email hi@cornercapture.com.